Frequently asked questions
FAQ
Frequently asked questions
Questions about our products and services?
Find your answer below.
Payment & shipping
All our wooden gifts can be purchased via wire transfer, Paypal, or credit card.
Once you have placed your order at Wooden Gifts And More you should automatically get a confirmation within the hour.
If you haven’t received an order confirmation it could be that:
- The confirmation mail is in your spam folder.
- You accident you filled in a wrong email address.
- Your order wasn’t completed successfully.
Please check your account if the order registered in the system. If not, please place the order again
All orders placed at our store are without sales tax.
We ship our products worldwide, hereby a table of the shipping costs for every location.
As an extra, we offer free shipping on all orders over 40 euros within Europe and the USA.
- Belgium: standard 6.95 Euro’s
- Netherlands: Standard 7.95 Euro’s
- Rest of Europe: Standard 8.95 Euro’s
- USA: Standard 8.95 Euro’s
- Rest of the world: Standard 13.95 Euro’s
Personalization
You can engrave your product with a name, quote or anything you like. As long as it’s under the maximum character limit is possible. It is also possible to engrave a logo on your product, but here an extra cost will be charged.
Just send us an email via our contact form and we will make a special order for you.
No, we carefully engrave your desired text in your product to give it a warm and unique touch. The product will not be damaged in the process.
Products
Maintenance
For our writing pens, you can take off the upper part, and then the refill becomes visible. After unscrewing the refill, you can place in a new refill. The cross refills are available in our shop or your local pen store.
For our fountain pens, you simply screw off the writing system and place in a new refill.
The refills are the standard little refills and are available in our shop or every bookstore.
Your product comes finished with a natural oil to guarantee a long-lasting finish.
It is not necessary to maintain your item, but you can put some natural oil on it to keep the product in good shape